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How menara77 Handles Your Personal Information

Your account data — from your registered wallet details to your session activity — is handled with care. This page explains what we collect, why we collect it, and how you can request changes or removal, where local law permits.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to request data access

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat widget from any page on menara77. Available around the clock for account and privacy queries from Indonesia.

Email Support Send your data request to our support address listed in your account dashboard. Include your account ID for faster processing.

Account Settings Some data preferences — including cookie consent and communication opt-outs — can be managed directly inside your account settings panel.

What This Privacy Policy Covers

menara77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on menara77, we collect the information needed to run your account: your registered name, contact details, and the payment method you link — whether that is DANA, OVO, or GoPay. We use this data to process your deposits and withdrawals, verify

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your identity, and keep your account secure. We do not sell your personal data to third parties. Session data, including pages visited and device type, is collected to improve how the platform loads on your mobile browser. Cookies help us remember your login state and preferred
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language. Data is retained for as long as your account remains active and for a period after closure as required by applicable regulations. If you are accessing from Indonesia, availability of certain features depends on local law and eligible regions. We apply SSL encryption across all
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account and payment flows to protect data in transit. Any third-party payment processor — including the infrastructure behind DANA, OVO, and GoPay transactions — operates under its own privacy terms, which we encourage you to review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are built into how we run account data at menara77. Here is what that looks like in practice — from the moment you register to the point you request account closure.

Encryption in Transit

All data exchanged between your device and our servers — including payment confirmations from DANA, OVO, and GoPay — travels over SSL-encrypted connections. Players in Semarang and across Indonesia connect on the same secure channel.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages load on mobile. You can adjust cookie preferences through the consent banner or your browser settings at any time.

Data Retention

Account data is kept while your account is active. After closure, we retain records for the period required by applicable regulations, then delete or anonymise them. You can request a copy of your data at any point.

Who Can Access Your Data

Access to personal data inside menara77 is limited to staff who need it to operate your account or handle your support request. We do not share your data with advertisers or unrelated third parties.

Common Questions About Your Privacy on menara77

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out via live chat or email.

We collect your name, contact details, and the payment method you register — such as your DANA, OVO, or GoPay number. We also log session and device data to keep your account secure.

Yes. Send a request through live chat or email with your account ID. We will compile and share your data record within a reasonable timeframe, subject to applicable local regulations.

Contact support via live chat or the email address in your account dashboard. Once verified, we will process your deletion request and confirm when it is complete, retaining only what regulations require.

We do not sell your data. Payment processors like DANA, OVO, and GoPay receive only the transaction details needed to complete your deposit or withdrawal — nothing beyond that.

Session cookies keep you logged in during your visit. Analytics cookies help us see how pages load on mobile devices. You can manage or withdraw cookie consent through the banner or your browser settings.

Your data is retained for the period required by applicable rules after account closure, then deleted or anonymised. You can request your data record at any point before or after closure.

How menara77 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Encryption in Transit

Cookie Controls

Data Retention

Who Can Access Your Data

Common Questions About Your Privacy on menara77

01 What personal data does menara77 collect when I open an account?

02 Can I request a copy of the data menara77 holds about me?

03 How do I ask menara77 to delete my personal data?

04 Does menara77 share my data with third parties?

05 How does menara77 use cookies on my account?

06 What happens to my data if I close my menara77 account?

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